FREQUENTLY ASKED QUESTIONS

Hours of Operation

9 AM to 5 PM M-F, Eastern Standard Time

Shipping Information

Orders are shipped UPS or Priority Mail depending on location of customer and weight of order. Most orders are received 2-5 working days after order has been placed. If you need next day shipping please call us Toll Free at 1-855-237-9125 to get a shipping quote.

Lower 48 Shipping Fee

FREE SHIPPING for all orders $89.95 and above! Only $7.95 shipping for all orders under $89.95. Shipping to Hawaii, Alaska, and Canada is $15.95.

Return Policy

If you have a problem with your order or have ordered the incorrect parts please call us at 1-855-237-9125 to obtain a Return Merchandise Authorization (RMA) number. All returned orders have to have a RMA before we can accept that return. There will be no returns after 30 days. We reserve the right to charge a 15% restocking fee for any return. Electrical parts that have been used or plugs in can not be returns. All returned parts have to be in the original packaging in new condition with no writing on the packaging.

Warranty

We at CheapOnlineParts pride ourselves on selling high quality parts at prices cheaper than our competitors. We strive to provide you the best quality parts at the belts prices. It's rare but sometimes a part might not be up to our standard and needs to be warrantied. Our parts come with a 60 day manufacture warranty. If you believe you received a part that has a manufacture defect then please call us at 1-855-237-9125 to talk to our warranty department.

Sales Tax

Sales tax will only be collected for Tennessee residence.

Need to Cancel a Order

We take pride in shipping your order out fast so if you need to cancel your order please call us ASAP.

Is my info secure

Our check out is secured with GoDaddy.com web server certificate and all transactions are protected with up to 256-bit secure socket layer encryption. CheapOnlineParts would never sell your personal information. We are in the business to sell parts not your information. If you have any questions or want to place your order over the phone call us at 1-855-237-9125.

Placing a Order

All orders can be place on our website or over the phone at 1-855-237-9125. CheapOnlineParts offers thousands of parts so if you do not see the part you need on our website please call us as there is a good chance that we carry or can get the part that you are in need of!